Our opening hours are:
- Monday to Thursday, 8.45am - 5pm
- Friday, 8.45am - 4.15pm
We offer INTRAN, an easy-to-use communication service which provides interpreting and translation services for people who are deaf, hard of hearing or who do not have English as a first language. If you require support communicating with us, please speak to a member of the Customer Contact Team who can arrange support with INTRAN.
Did you know we have a ‘queuebuster’ call back system? After 60 seconds of waiting to speak to an advisor you are given the option for a call back, which will hold your space in the queue and save you waiting on the phone.
My Saffron tenant portal
The My Saffron tenant portal has lots of benefits which you can access 24/7, from paying your rent to viewing your balance and transaction history to keeping on track with your responsive repairs and much more.Find out more