The accessibility of this website 

We aim to meet the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 at AA level. 

However, we know some parts of this website are not fully accessible: 

  • You cannot modify the line height or spacing of text 
  • Most older PDF documents are not fully accessible to screen reader software 
  • Some of our online forms are difficult to navigate using just a keyboard 
  • You cannot skip to the main content when using a screen reader 

Reporting accessibility problems with this website 

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact us by emailing or calling 01508 532000 and ask to speak with a member of the Communications Team. 

Feedback and contact information 

If you need information on this website in a different format such as an accessible PDF, large print, easy read, audio recording or braille, email or call 01508 532000 and we will come back to you within 10 working days. 

Preparation of this accessibility statement 

This statement was prepared in March 2023. It was last reviewed in March 2023 and will be reviewed annually.  

This website was last tested in March 2023. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).