Below are details of funds and workshops which may help. To access some of these you will need to provide information about your income, outgoings, savings, or debt.

Norfolk Assistance Scheme

The Norfolk Assistance Scheme is available to help those facing hardship during the cost of living crisis. Applications can be made online by clicking here or by calling the Norfolk County Council Customer Contact Centre on 0344 800 8020. 

You can view the Norfolk Assistance Scheme leaflets below for further information. 

Norfolk Assistance Scheme leaflet

Norfolk Assistance Scheme for over 65s leaflet

Norfolk Assistance Scheme Text In Green With Green Person
Suffolk Assistance Scheme

For tenants living in Suffolk, help and support is available via the Suffolk Assistance Scheme. This includes the Local Welfare Assistance Scheme which can help with household furniture and white goods, fuel vouchers (electricity and gas top-ups), supermarket vouchers, and contributions towards increasing costs during the winter months. For more information click here. 

Coat Of Arm With Suffolk County Council In Blue Text
Community Hot-Spots/warm spaces

A Community Hot-Spot is a welcoming space where you can meet with friends and family while having the option to access services to make this winter more bearable. To find out where a Hot-Spot is near you in Norfolk click here or a Warm Space anywhere in the UK click here. 

Blue Star With Norfolk Community Foundation Text
Household Support Fund

The government’s Household Support Fund is available through South Norfolk and Broadland District Council. There may be help of up to £400 or £500 for tenants who buy oil, who are struggling with essentials such as food, utility bills, or other living costs.

This fund is for those who are on low incomes and have at any given time less then £2,000 in the bank. To find out if you are able to access this funding, please contact your Income Officer, Neighbourhood Officer, or Wellbeing Coordinator by calling 01508 532000.

Help For Households Written In Green On White Square
Your Own Place - Cost of Living drop-ins

Your Own Place is a social enterprise that is currently running Cost of Living drop-in sessions out of foodbanks in Diss and Harleston.

These workshops are free for anyone to attend. The Your Own Place team are offering a range of support at the sessions including workshops, one to ones and shorter 'financial conversations' to help local people build on their financial skills.

The session will run twice a month at the following venues:

Hope Church, Diss:

  • Monday 19th June 10am – 11.30am
  • Friday 7th July 10.45am – 12pm
  • Monday 17th July 10am – 11.30am
  • Monday 31st July 10am – 11.30am

St John’s Church, Harleston - all sessions will run from 1.30pm – 3pm:

  • Tuesday 13th June
  • Tuesday 27th June
  • Tuesday 4th July
  • Tuesday 25th July

To find out more about Your Own Place, visit their website by clicking here.

Your Own Place In Green And Orange Text With Roof Outline Above
Help with energy costs

Smart meters 

When you are on a tight budget it can be a struggle to make ends meet, even when you are doing everything you can to save money. A smart meter could make things easier. 

To find information about how a smart meter could help you manage your energy bills click here. 

You can also view energy efficiency advice by clicking here.  

Meter Recorder
Community oil buying scheme

ThinkingFuel is Community Action Norfolk’s community oil buying scheme. Members order fuel together – saving time and money. It is free to register to be part of the scheme. You can order oil on any working day of the month and still get a competitive price. To find out more click here.

Thinking Fuel Written in Grey And Orange
Further advice

If you are struggling, we might be able to help in another way. Please contact your Neighbourhood Officer or Wellbeing Co-ordinator, or if you have any concerns about paying your rent please contact your Income Officer by emailing or calling 01508 532000.

Red Outline Of Speech Bubble, Telephone And @ Sign