Why use the tenant portal?

The My Saffron tenant portal has lots of benefits which you can access 24/7.

You can pay your rent, view your balance and transaction history and view your responsive repairs (live and completed). You can also amend your personal details when you need to, raise an enquiry and receive updates over a secure link which has advantages over sending an email.

You can also access information and resources such as our Tenant Support & Wellbeing Service.

The portal is a quick and easy way to find out important information and carry out tasks relating to your tenancy.

You can sign up right now by following the instructions below.

To register/re-register you will need the following details:

  • Email address
  • Date of birth
  • National Insurance Number

Register here

If you have any questions or issues with the portal, email us at info@saffronhousing.co.uk or call on 01508 532000.

Are your contact details up to date?

We are continuing to work towards offering more of our services digitally. If you are not sure if we have your up-to-date email address, email us at info@saffronhousing.co.uk so we can update our records.

My Saffron how to guide

Watch our video to help you navigate the tenant portal: