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Tenant portal survey

Published: 28th April 2021

Yesterday we launched our first Saffron E-News and in one of the news stories we asked for your views about the tenant portal via a short survey.

It should take no longer than 5/10 minutes and your feedback will be really valuable in shaping the way we provide this service going forward.

Click the link below to complete the survey:

https://www.surveymonkey.co.uk/r/TBQTYJL

Closing date for the survey is Tuesday 11th May 2021.

The ‘My Saffron’ portal has now been live for 6 months and we’ve had over 1000 sign ups, with that figure growing each week.

The portal has huge benefits including ways to pay your rent, and view your balance and transaction history, amend your personal details, raise an enquiry and receive updates over a secure link which has advantages over sending an email. You also have access to information and resources such as our Tenant Support & Wellbeing Service.

For more information including how to sign up to My Saffron please click the link below

https://www.saffronhousing.co.uk/residents/do-more-online/