If you're experiencing difficulties or issues with a neighbour and haven't been able to resolve the issue, we offer an independent and confidential mediation service to help resolve disputes, including:

  • Noise complaints
  • Verbal abuse
  • Other forms of antisocial behaviour

You don't have to meet your neighbour face-to-face. We can speak with each person separately and work with everyone involved to find a practical solution.

Mediation can help improve communication, reduce conflict and support positive neighbour relationships, helping everyone feel more comfortable in their home and community.

The service is:

  • Taking part is your choice, and you can withdraw at any time.
  • We don't take sides or make judgements.
  • Information shared during mediation is kept private, unless there is a concern about someone's safety.
  • Meetings can be arranged at a time and in a format that works for you.

To request mediation, please complete the form below - we aim to respond to you within 5 working days.

How often do the issues happen?
Do you know the offender(s)?
Do you feel that this incident is associated with your faith, nationality, ethnicity, sexuality, gender or disability?
Who is most affected by these issues?
Have you informed any agencies about what has happened?