A new look Tenant Support & Wellbeing Service portal is live


Blue Background With Life & Progress In White Writing

We offer a free, completely confidential Tenant Support & Wellbeing Service, through Life & Progress, which is available for you to use 24/7.

Through this service you can access professional telephone counselling, support and advice on a variety of topics, including:

  • Mental health and wellbeing
  • Tackling stress and anxiety
  • Managing debt and budgeting
  • Relationships and family matters
  • Workplace issues
  • Your rights as a consumer

We have just launched a new look for our online portal, making it even more accessible for you.

It is designed to provide you with more insight and guidance on the issues you may be facing from reliable and trusted sources.

The portal provides contact options including a Live Chat feature, so you can get the support you need, whenever you need it.


You can access the new portal by clicking here and using the below login details:

Username: saffronhousingtrust

Password: tenantsupport


You can find out more about the Tenant Support & Wellbeing Service by clicking here.