Tenant wellbeing service

Tenant wellbeing service

We understand that we are living in a really difficult time and there are many challenges to face on a daily basis. Over the last few weeks, we have been working closely with local authorities and other partnerships to support our staff, tenants and communities and keep them safe.

To help our tenants we have introduced a Tenant Support and Wellbeing Service. It is a free, independent service, giving tenants 24/7 access to professional and confidential telephone counselling, advice and support.

The service consists of specialist advisors, there is no limit on the number of issues you can gain support on. The issues they can help with include:

  • Mental health and wellbeing
  • Relationships
  • Family Matters
  • Managing debt
  • Workplace issues
  • Your rights as a consumer

For more information about the Tenant and Wellbeing Service call 0330 094 5593

Or you can visit www.tsws-access.co.uk, where you will need to log in with the below details:

Username: saffronhousingtrust
Password: tenantsupport

Saffron Accreditation