Why get involved?

  • To make a real and significant difference
  • To bring about effective change
  • To bring your ideas and creative solutions on how Saffron can improve
  • To hold Saffron accountable for the services it provides
  • To meet and support like-minded tenants

 

Saffron will provide

  • IT equipment
  • Paid mileage for attending face-to-face meetings
  • If you do not drive, taxis can be provided
  • Child/Dependent care costs can be paid
  • Rewards for giving your time
  • Training
  • Team building events

 

Getting involved

The first step is to become a Saffron Community Member (SCM). This gives you the opportunity to get involved as much or as little as you want.

  • SCM

    Be a Saffron Community Member (SCM)

    If you are a tenant or community leader, becoming a Saffron Community Member gives you lots of opportunities to get involved in our work to make a positive difference.

Tenant groups

After becoming a SCM, if you would like to be more involved, you could join one of our two tenant groups:

  • Tenant Scrutiny Group Icon

    Tenant Scrutiny Group

    Our Tenant Scrutiny Group look at our performance, processes, and policies to improve tenant experience and services. 

  • Tenant Communication & Support Group Icon

    Tenant Communication & Support Group

    Our Tenant Communication & Support Group guide and influence Saffron’s communications while providing tenant-to-tenant support.

Both groups provide tenant-to-tenant support via the Saffron Tenants Facebook page. You can join by clicking here

Both groups are also involved in ensuring Saffron’s journey towards being tenant centred is achieved, and the groups will be at the forefront of any consultation process.

We have some frequently asked questions which we hope you will find helpful. You can read them below or by clicking here.

If you have any further questions, please email getinvolved@saffronhousing.co.uk or call 01508 532000.

Together with Tenants

The National Housing Federation have created a scheme called Together with Tenants, with the aim of improving the relationship between landlords and residents. We believe this is a valuable initiative.

Find out more
Together With Tenants Logo

Four Million Homes

The government has launched a new opportunities and empowerment programme called Four Million Homes, which provides guidance for social housing tenants and training around resident rights and how to stand up for them by taking an active role in how your home is managed.

You can take part in workshops, forums, and use online resources which include videos about understanding your rights, what residents panels are, and how to run them. 

Find out more

You can share your views, concerns, or suggestions about our services by joining our Saffron Community Member Scheme. If you require some assistance to sign up, contact the Tenants and Communities Team by emailing getinvolved@saffronhousing.co.uk. We also have two Tenant Groups, our Tenant Scrutiny Group and Tenant Communication & Support Group.

Tenant Group FAQs

Tenant Group FAQs

pdf - 556Kb

Red Brick One Story Building With Red Door On Playingfield

We own two community rooms which are run by volunteer committees.

The rooms are available to hire by the public for one off events or regular activities. They provide a low cost, level access venue in our communities, each with a disabled toilet and hearing loop. The facilities are spacious with free parking and Wi-Fi available. See below to find out more, check availability or to make a booking.

Service Quality Committee outcomes

The Chairs of the Tenant Communication & Support Group and Tenant Scrutiny Group have had their quarterly meeting with our Service Quality Committee (SQC).

Find out more
Tenant Group Logos 5050

Brian Clarke Meeting Room

Brian Clarke Meeting Room, Off Mallard Close, Chedgrave, Norwich, NR14 6JB

Contact - Georgina Buckle on 07981 856270 or email brianclarkeroom@gmail.com

Taylor Road Meeting Room

Taylor Road Meeting Room, Taylor Road, Diss, Norfolk, IP22 4BD

Contact -  Taylor Road Community Association on 07526 481176 or email taylorroadmeetingroom@gmail.com

Three Circles With The Saffron And The Tenant Group Logos

Be a Saffron Community Member

Becoming a Saffron Community Member gives you lots of opportunities to get involved and make a difference.
Find out more
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Community Foundation

Our Community Foundation aims to create new initiatives and partnership working with other local organisations such as charities and local authorities to help tenants residents (by residents we mean leaseholders, licensees and shared owners) lead better lives and create places people want to live. 
Find out more
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You said, we did

It is important to hear your feedback so we can see where we are doing things well or where we can improve.
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Tenant Scrutiny Group Image

Tenant Scrutiny Group

Our Tenant Scrutiny Group look at our performance, processes, and policies to improve tenant experience and our services.
Find out more
Tenant Communication & Support Group In Navy With Circles Underneath With Computer In, Speech Bubble, @ Sign And Letter

Tenant Communication & Support Group

Our Tenant & Communication Support Group guide and influence Saffron’s communications and provide tenant-to-tenant support.
Find out more
Image Of Together With Tenants Logo

Together with Tenants

Find out more