Management Measures Results
See below for the Management Measures Results 2025-2026.
100%
Proportion of homes for which all required gas safety checks have been carried out
100%
Proportion of homes for which all required fire safety checks have been carried out
100%
Proportion of homes for which all required asbestos management surveys or re-inspections have been carried out
100%
Proportion of homes for which all required legionella risk assessments have been carried out
100%
Proportion of homes for which all required communal passenger lift safety checks have been carried out
35
Number of anti-social behaviour cases opened per 1000 homes
17.9 fewer cases from 2024-2025
0.6
Number of anti-social behaviour cases that involve hate incidents opened per 1000 homes
A decrease from 1.2 in 2024-2025
0%
Proportion of homes that do not meet the Decent Homes Standard
A decrease from 0.1% in 2024/2025 to 0% this year
76.7%
Proportion of non-emergency responsive repairs completed within the landlord's target timescale
An increase of 10.3% from 2024-2025. Note, response times are 5 working days for urgent repairs & 20 working days for routine repairs.
75.6%
Proportion of emergency responsive repairs completed within the landlord's target timescale
An increase of 7.5% from 68.1% the previous year (2024-2025). Note, response time is within 24 hours.
79.1
Number of stage 1 complaints received per 1000 homes
An increase from 76.1 the previous year (2024-2025).
11.2
Number of stage 2 complaints received per 1000 homes
A decrease down to 11.2 from 12.2 in 2024/2025.
86.9%
Proportion of stage one complaints responded to within the Housing Ombudsman's Complaint Handling Code timescales
An increase from 78.6% in 2024-2025 to 86.9 2025/2026.
88.7
Proportion of stage two complaints responded to within the Housing Ombudsman's Complaint Handling Code timescales
An increase from 58.4 in 2024-2025.