While there are many who enjoy the summer sunshine, the heat can impact us in ways we are not typically used to, and expose us to environmental hazards that put us and our families in danger.
Our guide aims to help you stay safe in the heat, bring you awareness of potential hazards, and understand when you should seek help.
Remember, if you, a family member, or a neighbour are struggling, we are here to support.
Keeping your home cool
Read on for some quick and easy steps to keep your home cool during the hot weather
- Keep curtains drawn or blinds down during the day.
- Open windows (when it is safe to do so) when the air feels cooler outside, for example at night, to get air flowing through your home. Important: Please don’t remove or adjust window restrictors in your home.
- Use electric fans if the air temperature is below 35°C, but do not aim the fan directly at your body, or point directly at babies, as this can lead to dehydration.
- Check that your heating is turned off.
- To reduce heat generated inside, turn off lights and electrical equipment that are not in use, and consider cooking at cooler times of the day.
- Move to a cooler part of the house, especially for sleeping, if possible.
Getting help
Please also let us know if you have a health condition, a disability, or personal circumstances which may affect you during the hot weather, and which may be helpful for us to know. We will talk with you to better understand any support needs you may require.

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If you feel that the inside of your home is too hot, especially if you have family members who are at higher risk of becoming unwell, call us on 01508 532000
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Or email: [email protected]
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Alternatively, please speak with your Neighbourhood Officer. If you’re unsure as to who this is, please visit our Neighbourhood Officer page by clicking here.
Who is at risk of becoming unwell during the hot weather?
Hot weather can affect anyone. But for some people, it can bring health complications, some of which can be serious.
Those at risk of becoming unwell during the hot weather include:
- Older people, especially aged 65 years and over.
- Children and babies, especially those under the age of 5.
- People who live alone and/or are socially isolated.
- People with long-term health conditions (particularly heart and breathing problems).
- Pregnant women.
- People taking certain medications such as anti-depressants, and blood pressure medications.
- People who need the assistance of others for their daily activities.
- People with difficulty adapting their behaviour in warmer weather due to dementia or other support needs.
- People who are at home during the hottest part of the day (for example, small children or home workers).
Health advice
Hot weather health advice can be found below
Beat the heat: hot weather advice
Information on how to stay safe in hot weather
NHS advice on heat exhaustion and heat stroke
NHS advice on sunscreen and sun safety
How to keep cool and stay well during hot weather
Wildfire safety in hot weather
In hot weather, wildfires can spread rapidly and are a significant threat to life, the environment, and your home. Please follow thee guidelines below.
- Avoid using disposable barbecues in parks or open countryside, as they can ignite dry vegetation.
- Do not discard cigarettes or glass bottles in open spaces, as these can cause fires.
- Avoid lighting bonfires and burning rubbish in hot, dry, or windy conditions.
- Keep gas bottles, fuel, and flammable materials away from balconies or outdoor areas.
Water safety
Norfolk and Suffolk are fortunate to have spectacular beaches, waterways and coastline. If you decide to cool off in the water, please follow these important guidelines.
- Choose supervised locations: Swim at lifeguarded beaches or supervised swimming pools whenever possible.
- Never swim alone: Always stay with others and ensure someone knows your location.
- Enter water gradually: Acclimatise slowly to avoid cold water shock.
- Float to live: If you find yourself in trouble, try to relax, float on your back, and gently move your limbs to regain control of breathing before calling for help or swimming to safety.
- Assess hazards: Before entering water, check for currents, drop-offs, and obstacles.
- Avoid alcohol: Alcohol impairs judgment and increases drowning risk, especially in cold water.