Improve your digital skills

There is lots of support available to help you improve your confidence and skills in using the internet and new technology.

Whether you just want to get to grips with your mobile phone or learn how to play games or Skype from your tablet there’s help available.

Here are some courses and activities which may be of interest to you:

Internet Made Simple

Norfolk Community Learning Services regularly provides 5 week beginner courses for anyone in Norfolk interested in learning more about how to use computers and the internet.

They run free taster sessions to help you decide if the 5 week course is right for you.

Click here to view the latest course dates. If you can’t find what you are looking for call 0344 800 8020.

Get Digital – Tablet courses

Norfolk Community Learning Service offers a 12 hour course on using tablets in partnership with Norfolk Library Service.

The course is delivered as 3 hour sessions over 4 weeks and will introduce you to the basics of using tablets, apps, surfing the Internet, using email and social media such as Facebook, Skype and FaceTime. No prior knowledge is needed.

Click here to book your place, or for more information ring 0344 800 8020.

Support in Norwich

If you live in Norwich you can be part of Norwich City Council’s Digital Inclusion Project.

The project aims to give all residents of the city the skills and access to use the internet and make the most of going online and using technology.

They are working with partners including libraries, community centres and charities across the city to offer regular drop in sessions, courses and access to computers – all for FREE.

They can also provide one to one home support through a network of volunteers, again free of charge. Whatever your skills level, geographical location or interest they can find the right service for you!

For more information pop into City Hall on a Wednesday morning between 10am and 12pm to speak to their volunteers, or call Laura Wigby, Project Coordinator on 01603 212770. Click here for more information.

Digital Buddies Logo finalDigital Buddies in Costessey and Wymondham

In Autumn 2017 our young volunteers will be running free sessions at Saffron’s sheltered schemes in Wymondham and Costessey to help local residents do more online.

Learn how to:

  • create and send emails
  • do more with mobile phones and tablets
  • shop online
  • watch catch up TV
  • and much more!

Sessions are open for anyone to attend. Equipment will be provided or you can bring your own. Refreshments will be available.

To register your interest email or call 01508 535691.

friends against scams logo_tallFriends against Scams

Friends Against Scams is a National Trading Standards Scams Team initiative which aims to protect and prevent people from becoming victims of scams.

You can learn about the different types of scams and how to spot and support a victim by completing Friends Against Scams’ free online awareness session here.

After this session you will be asked to start taking action to “Take a Stand Against Scams”. This could be by talking to your neighbours, friends or family about scams or writing to your local MP asking them to promote scams awareness action by delivering the message against scams.

Help at Libraries

Most libraries offer some form of help and assistance with getting online and learning digital skills on a one to one or group basis. Contact your local County Council to find out more:

Norfolk County Council 0344 800 8020

Suffolk County Council 0345 606 6067

Cambridgeshire County Council 0345 045 5200

Essex County Council 0345 743 0430

Help at home

Learn My Way is a website of free online courses for beginners, helping you develop digital skills to make the most of the online world.


Can’t find what you’re looking for? Please get in touch and we’ll do our best to help you. Contact Tom Gaskin, Digital Inclusion – Project Manager on 01508 535691 or email

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