Do more online

Do more online

At Saffron Housing, we’re constantly trying to evolve the services we offer. We also want to enable our customers to reach us in the most convenient ways. As part of this, we’re looking to do more digitally, and we can help you do the same. In the future, you’ll be able to manage many aspects of your tenancy online, and contact us using the method you most prefer.

Are your contact details up to date?

We are working towards providing more of our services digitally. This may include sending you information like our Saffron News via email. If you are not sure that we have your up-to-date email address, please email so we can update our records.

Tenant portal

We are undertaking maintenance to the tenant portal which means it is currently unavailable.

You can continue to pay your rent in the same way following the instructions on the ‘How to Make a Payment’ page here.

If you would like information about your rent statement or have any questions, please contact us on 01508 532000 or email

We apologise for any inconvenience.

Help us improve our digital services

We want to make it easier for you to access the information and services you need from us through your computer, tablet or mobile phone.

This may include helping you to:

  • find information about your home
  • answer queries about your tenancy
  • manage your rent account
  • report a repair or check your appointment

The possibilities are endless, so we need your help to decide what we should offer digitally.

If you’re interesting in sharing your ideas and providing feedback on our digital plans please email

Saffron Accreditation