Text appointment confirmation service is live!
We’re pleased to confirm that our text appointment confirmation service is now live. When booking a Repairs appointment, we will text you to confirm the appointment date. We will send you another text the day before your appointment to remind you and another message will be sent as our Repairs staff make their way to your home.
Finally, another message will be sent after the repair is complete asking you to rate your satisfaction with the Repairs service.
Don’t forget that you can request a Repair online: https://www.saffronhousing.co.uk/residents/your-property/repairs/