Coronavirus – update on regional tiers

Published: 23rd December 2020

The government has this afternoon (Wednesday 23rd December) announced that Norfolk and Suffolk are among the additional areas moving into tier 4 from Boxing Day.

The key message for tier 4 regions is ‘stay at home’. Some key guidance includes:

  • You cannot meet other people indoors unless you live with them or they are part of your support bubble.
  • You must not leave or be outside of your home or garden unless there is a ‘reasonable excuse’. This includes:
    • For work – where you cannot work from home
    • Essential activities such as food shopping
    • Exercise – you can do unlimited exercise alone, or in a public outdoor place with your household, support bubble, or with one other person if you maintain social distancing.
    • Medical reasons

The tier 4 guidance also states that those who are clinically extremely vulnerable should shield.

As we outlined in our Facebook post/website update yesterday, we will be offering our usual out of hours service (emergency repairs only) during the Christmas and New Year period (from 12.30pm on 24th December until 8.45am on 4th January).

Moving into tier 4 will impact the services we can offer after the festive period. The restrictions are similar to those imposed in the full lockdown in March which means from 4th January, we will carry out essential work only inside our tenant’s homes. This is consistent with our approach in the first lockdown to keep our tenants and staff as safe as we possibly can.

The above is subject to any further changes announced by the government before then.

We would ask that you please continue to be vigilant and adhere to government advice to keep our communities safe:

  • Wash hands – keep washing your hands regularly
  • Cover face – wear a face covering in enclosed spaces
  • Make space – stay at least 2 metres apart – or 1 metre with a face covering or other precautions

There is a lot of misinformation in the public domain which can be confusing, so we would advise to please use the government and NHS websites as a source of reliable information.

You can find out more about coronavirus guidance and the different tier restrictions here.

This continues to be a challenging time and we would like to thank you for your ongoing understanding and patience.