Coronavirus update – lockdown and our services

Published: 5th January 2021

The Prime Minister yesterday evening (Monday 4th January) announced there will be a lockdown in England which has now come into effect.

The key message to ‘stay at home’. You will only be able to leave home for specific reasons:

  • Essential shopping
  • To work, if you cannot work from home
  • To exercise
  • To seek medical help
  • To escape domestic abuse

Social bubbles will stay in place, but clinically vulnerable people should begin to shield again.

From today, (Tuesday 5th January), primary and secondary schools must move to remote learning, except for vulnerable children and those of key workers.

The national lockdown announcement has not impacted on the services we are offering our tenants. We will continue to carry out essential services in your home as we did whilst in tier 4 as we believe we can continue to do this in a safely managed way.

At this stage, we do not know how long the lockdown will be in place, but we will continue to closely monitor the situation and our approach may change dependent on any further changes in government guidance and/or local infection rates. We will keep you updated via our Facebook page and website.

The number of Covid cases in Norfolk and Suffolk are continuing to rise which means we must remain vigilant and adhere to government advice:

  • Wash hands – keep washing your hands regularly
  • Cover face – wear a face covering in enclosed spaces
  • Make space – stay at least 2 metres apart – or 1 metre with a face covering or other


There is a lot of misinformation in the public domain which can be confusing, so we would advise to please use the government and NHS websites as a source of reliable information.

You can find out more about coronavirus guidance including the measures in place for the lockdown here.

This continues to be a challenging time and we would like to thank you for your ongoing understanding and patience.