Tell us what you think

Saffron Housing Trust aims to provide the best possible service to you, our customer. To do so, we need your help. Please tell us:

  • if you think we have done something particularly well (a compliment)
  • if you are dissatisfied with our services or staff (a complaint)
  • your suggestions for improving our services (a comment/suggestion)

Please take a moment to read our Customer Feedback Leaflet which offers advice and information about leaving us feedback, whether it is a compliment, a complaint or a comment/suggestion you would like to make. This leaflet also includes a form which can be printed, filled in and returned to us. Should you wish to pursue your comments or complaint further, click here for more information ~ Still not Satisfied ~.

Alternatively you can email requesting a form which you can fill out with your comments and return to us by freepost.

A quick and easy way to leave feedback for Saffron Housing Trust is by completing the web form below:

Your Name (required)

Your Address



Your Email (required)

Type of Feedback (required)


Please tell us what you think

Have you shared your thoughts with anyone from Saffron before?

Saffron Accreditation