Energy Usage and Fuel Efficiency

Saffron Housing Trust can provide you with energy efficiency advise about the energy usage in your home. To do this we may need to carry out a visit to your home and would also need to view the latest copies of your energy bills.

For details of this please contact:

Jason MacCormick
Tel: 01508 532094
Email: JMaccormick@saffronhousing.co.uk

Please note that you are responsible for your own utility bills. Any discrepancies need to be dealt with via your utility supplier as the contract is with you not Saffron.

You have the right to choose your own energy supplier and your own tariffs; Saffron does not own the electricity and gas meters or the supply to them but can assist if you have any issues with these.

If you are struggling to pay your utility bills and are on any of the following benefits then ask your utility company for details of their social tariffs.
•    A household in receipt of Pension Credit
•    A household in receipt of Income Support or Income-based Jobseeker’s Allowance and where the benefit includes one of the following:
o    Disability Premium
o    Severe Disability Premium
o    Disabled Child Premium
o    Higher Pensioner Premium

•    A household in receipt of Income Support or Income-based Jobseeker’s Allowance and with responsibility for a child under five years old
•    A household in receipt of Child Tax Credit which includes a disability or severe disability element

If you have real difficulty paying your bills, you can also speak to the CAB on 01603 765783 for assistance.

If you are using an oil-based central heating system then you will need to ensure that you have sufficient funds saved for the next refill. If you are having problems saving, please see details of Norfolk Credit Union.

For extra buying power and local prices please see the Boiler Juice website, or http://www.oilpricecheck.com/ or other similar sites which are available on the internet.

Water

Anglian Water (Telephone 0800 919 155) are the water supplier in South Norfolk. You may wish to consider having a water meter fitted. You do not require our permission to do this. However, if you think you live in a property with a shared supply, please contact us.