What can you do

If the case does not involve threats, violence or harassment, the investigation could start with a suggestion that you talk the problem through with the other person.

There's always a better chance of solving a dispute if you try to see each other's point of view.

Sometimes a neighbour just needs reminding that their behaviour is upsetting you.

As a good neighbour you should be reasonably understanding of the different lifestyles of others. For example you don’t have to put up with regular noisy parties, but try to tolerate a one-off event – especially if you’re warned about it first.

If the other person is unreasonable, just walk away. Don't get involved in an argument.

If the problem remains unresolved or the methods outlined above are not
appropriate, further investigation of the case will be required; including further contact with the alleged perpetrator outlining the breach of tenancy
conditions/nuisance/anti social behaviour that needs to be remedied. The
'perpetrator' must be able to present their view of the situation.

What you need to do
 
Keep us informed during the investigation. You will need to provide evidence of nuisance through the keeping of diary records.

There will be times when we believe that there is not a problem to resolve, or where evidence is insufficient. We will then advise you that we can take no action in a case.

You could decide to take your own action (injunction or private prosecution etc) but you should ensure you seek legal advice before proceeding.