We encourage people to report racially motivated incidents to us and will support complainants and their families and take action against perpetrators as appropriate.
"A racist incident is any incident which is perceived to be racist by the victim or any other person" – the MacPherson report into the death of Stephen Lawrence – March 1999. It might take the form of physical or verbal abuse, racist graffiti or intimidation.
As a tenant of Saffron, it is a breach of your tenancy conditions to harass someone on the grounds of race, colour or religion and we are committed to dealing with such incidents swiftly and effectively.
If the perpetrator is a Saffron tenant, an occupant of one of our properties, or a visitor to a Saffron property, we will investigate and may subsequently seek a Possession Order of the property and if necessary, the subsequent eviction of the occupants.
If you believe that you or a member of your household – or others is a victim of racial harassment or racist behaviour, you should report this matter to your Area Housing Officer or the Police.
All complaints will be treated in confidence and no action will be taken without your consent.
We will use remedies available to us and work with other agencies to ensure that your safety and security is not compromised by the racist behaviour of others.