Domestic Violence

We believe that none of our tenants or those living with them, should live in fear of violence from a spouse or partner, former spouse or partner, or other member of their household, and we will take steps to assist and support any person suffering from or threatened with violence.

Such violence may be physical, emotional or psychological.
Where domestic violence is suspected in relation to a child or someone with special needs a referral will be made to an appropriate agency.

We aim to offer assistance to those who are suffering from domestic violence or threats of violence either from someone within their own home, or from someone outside their home (such as a boyfriend/girlfriend or former partner).

What we can do

All victims of domestic violence will be interviewed by an appropriate member of staff within one working day of asking for assistance.

The victim will be offered an interview with a staff member of the same sex.  Interviews will be carried out in a sympathetic and supportive manner. The victim will be assured of confidentiality.

The victim will be advised of possible courses of action, both to respond to the immediate situation and to deal with the longer term.

If the victim is unable to return home, the member of staff will liaise with the local council regarding the provision of temporary accommodation, subject to the wishes of the victim

Where the victim has left the accommodation, and subject to his or her wishes, we will consider taking action to evict the perpetrator of the violence using powers under the Housing Act 1996 and the tenancy agreement

If the victim is able to remain in his or her home temporarily, we will explore the option of offering a transfer

If the victim feels able to remain in his or her home either temporarily or permanently, but requests additional security measures, we will consider assistance.

We aim to ensure the safety of our staff, board members, contractors and agents at all times, so we will not tolerate any kind of threats or threatening behaviour against them.

Violence is not confined to physical violence against the person, but includes damage to our property or that of our employees and others.

You are responsible for the behaviour of your family, other people who live with you and your visitors. If any of these people become violent towards any of our employees or others you will be held responsible for their actions.

If a member of staff, board member, contractor or agent experiences any form of violence, threats or verbal abuse, we encourage them to report it. This may lead to criminal prosecutions as well as legal action to repossess your home, as it is a breach of your tenancy agreement.